Better Business Online

Managing People and Performance in SMEs

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About Course

Managing people well is one of the biggest challenges in small and growing businesses. This practical 30-minute course helps you build the foundations for managing people and performance more confidently in a small to medium business. You will learn how to set clearer expectations, improve communication, support accountability, and deal with performance issues before they become bigger problems.

What Will You Learn?

  • Set clearer expectations so team members understand what good performance looks like
  • Use regular communication and feedback to improve accountability and performance
  • Recognise common people management issues early and respond more confidently
  • Create a simple people and performance approach that supports consistency, ownership, and improvement

Course Content

3 Lessons + Practical Exercises + Short Quizzes

  • Start the course using the blue Launch link

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